Having a team of people from around the world gives great results, but many professionals lack the understanding of cultural differences that makes cohesive progress possible. Have you ever considered what kind of internal communication works best for an interdisciplinary, international team? Do you think that understanding intercultural differences in a team affects areas such as motivation, efficiency and results?
Whether you are a part of an international team that is spread all over the world or a culturally diversified team at the same office, the understanding and use of intercultural communication is critical. Previous experiences, backgrounds and cultural differences can affect group dynamics and influence the degree of understanding that communication fosters in the group. To create and maintain an effective team without misunderstandings due to cultural differences, it is important to use appropriate communication approaches adapted to the circumstance.
Excellentia's intercultural communication packages focus on providing participants with the right tools to successfully communicate in an intercultural business environment. These can be used internally within the organization or externally with customers, suppliers and other stakeholders. Our focus is on the active implementation of concepts and techniques, and each participant receives valuable support during individual follow-up meetings. These meetings are tailored to evaluate the situations that will be encountered and to discuss concise action steps for each case.
Package I: Introduction to Intercultural Communication
Introduction package (one half-day workshop and two individual follow-up meetings)
This package is an intensive introduction that focuses on the importance of understanding and applying intercultural communication in different business situations. Through selected case studies and exercises, participants get an idea for how to communicate more effectively in an international context.
Package II: Success Factors in Intercultural Communication
Midsize package (two half-day workshops and three individual follow-up meetings)
How does a team with members from all over the world perform in the most productive way? What are the differences between doing business in Japan, USA and Sweden? In this midsize package, the participants get a deeper understanding of cultural differences and similarities. Discussions, case studies and role plays facilitate more efficient communication, whether internally or externally. The participants will experience various situations such as internal negotiations or external representation and learn how intercultural understanding and customized communication can contribute to the success of working together. Some time will also be devoted to compare relevant cultural traits in order to simplify the creation of rapport through greater understanding of team members' origins.
Package III: Excelling in Intercultural Communication
Premium package (two full-day workshops and four individual follow-up meetings)
Excelling in Intercultural Communication is designed to give the participants more space for insights, advice and practically useful methods in the area of intercultural communication. Focus is placed on facilitating communication in an international context, such as when negotiating in an intercultural context, entering new markets, communicating global organizational change or designing team-building events for diversified teams. Further, the importance of understanding how intercultural teams work and how they can be compiled and managed is discussed. Based on case studies, role plays and feedback sessions, this package centers on different cultures and their business practices and values. All this further develops participants' communication skills and enhances the ability to successfully operate in a global environment.